Sign in and choose your event

Before you can do anything at the desk, sign in to the terminal and pick the event you are working.

Choose how to sign in

Open EventDrake on your desk’s terminal. Unless you are on a normal computer where you are already logged in, you are offered two ways to sign in:

• Login with Account. Use your own username and password. This is for staff who have a full EventDrake account.
• Login with Temporary Code. Request a code for this terminal. This is the usual choice for volunteers and helpers, as it does not need an account.

Choose Login with Temporary Code. You are signed in with a temporary sessionA short-lived sign-in that lets a volunteer or staff member run a station without a full admin account. An administrator approves each request, choosing which events the person can work and for how long, and the session then expires on its own. for this event.

Ask an administrator to approve you

The screen shows a passcode and a QR code. They are two ways to do the same thing, so use whichever is easier:

• Read the passcode to an administrator to enter in the admin interface, or
• Let them scan the QR code.

Wait until the screen says access has been granted. The code expires after a few minutes; if it runs out, request a new one.

Choose your session scope

If you signed in with an account that covers more than one role or more than one event, you are asked to Choose Session Scope. Pick the role and the event for this session, then press Continue. If your account only covers one, this step is skipped.

Choose your event

The Operations screen lists the events you can work. Tap the one you are working to enter it. If you only have one, or you recently worked one, you may go straight in. Older events are tucked under Previous Events.

If device sign-in did not finish

On a shared terminal, EventDrake pairs with the terminal so it can print and use hardware. If you see Device sign-in failed, press Retry device sign-in. You can Continue without device, but printing, payments, and other hardware will not be available on that session, so check with a supervisor first.

Next: set up your station

You are signed in and in your event. Next, set the terminal up for your desk. See Set up your station.