The ticket list

The ticket list shows every ticket for the event, sorted by where each person is up to, with live counts. Use it to see who has arrived, look people up without scanning, and check people in straight from the list.

Open the ticket list

From the navigation panel, open Tickets, then List.

The tabs

Tickets are split across tabs, each with a live count:

• Pending. Not yet checked in.
• In. Checked in and on site.
• Out. Checked out.
• Departed. Left for good.

Find and open a ticket

Tap a ticket to expand it and see the attendee’s legal name, email, badge number, and queueA named group that tickets are placed in so you can direct people to the right check-in desk, for example General, Priority, or Escalation. A queue is a label and a grouping, not a physical line: you decide which tickets go in it and which desks work from it. A ticket can be moved between queues by a rule or by an operator.. From there you can:

• Check In a pending attendee, or
• View Details to open their full ticket. See The attendee’s ticket.

Big events

On a large event the list shows the first 200 tickets in a tab. To find one specific person, use the scan and search bar rather than scrolling. See Finding an attendee.