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Order rules

An order rule matches one order, including who placed it and everything in it. For how conditions and groups work, see Rules.

  • Order confirmation. A rule decides what happens when an order is confirmed. See Order confirm rules.
  • The order. Its own fields, such as its total or status.
  • The customer. A field on the person who placed the order, such as their email.
  • The contents. Match across what the order contains, using any, all, none, or a count:
    • Its tickets (for example, “any ticket is a weekend pass”, or “more than ten tickets”).
    • Its add-ons, merch, and dealer purchases.