Editing a ticket

You can change most of what a ticket holds from the ticket itself, for when someone gets in touch with a correction or you need to fix something up.

Registration → Tickets → (a ticket)

A ticket’s details and answers are edited from its tabs.

Details

Edit the holder’s badge name, legal name, and date of birth. The badge name is what prints on their badge; the legal name is their full name for your records.

Answers

You can change the holder’s answers to your ticket questions, for example fixing a meal choice someone got wrong. Both per-ticket and per-order answers are shown on the ticket.

Note

Attendees can change some answers themselves when you allow it, up to any edit cutoff you set on the question. Editing here is for changes you make on their behalf, and is not limited by that cutoff.

Tags

Add or remove tags on the ticket. Tags added automatically by a booking type, add-on, or voucher appear here too, and you can add more by hand or take one off.

Public profile

If your event uses public badges, a ticket has a public profile the holder can fill in: a short bio and contact details such as an email, a website, or social handles. You can edit these here. What appears publicly is controlled by your event’s settings; see Settings.