Merch

MerchPhysical items included with a ticket or bought alongside one, such as t-shirts, prints, or other goods. (Handled in the Merch docs.) is the physical items you offer at your event, such as t-shirts, prints, or pins. There are two ways merch reaches an attendee:

• Bought in the store: people add items to their order while registering or from their account. You set these up as products, organised into groups.
• Included with a ticket: an item comes free with a booking type or add-on, such as a shirt that comes with a weekend ticket. You set these up as included merch.

Either way, attendees collect their items at the event through pickup, or have them shipped.

Turning it on

Merch is off by default. Switch on Enable Merch in Settings, and a Merch area appears in the admin.

Note

Products and groups are set up once for your whole site, so an item can be offered across events. Included merch is set up per event, because what comes bundled with a ticket differs from one event to the next.

What’s here

• Products: the items you sell, including their sizes, prices, and stock.
• Groups: how products are organised into sections in the store.
• Included merch: items that come bundled with a booking type or add-on.
• Merch pickup: how attendees collect their merch on the day, and how to set it up.
• Merch orders: find a merch order and see what’s on it, then fulfil, cancel, or email the buyer.
• Settings: the store layout, image display, and shipping options.