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    Ticket actions

    Ticket actions are buttons you add to an attendee’s own ticket, in their account, to send them somewhere or show them something. A common use is a button to book accommodation through an outside portal, released at a set time; others include a consent form, a survey, or a “what to bring” note.

    The three kinds

    Section titled “The three kinds”

    When you create an action, you choose how it behaves:

    • Text dialog: opens a pop-up with a title and a message. Use it for instructions or information, with no link.
    • External link: opens a web address in a new tab, for sending people to an outside site.
    • Iframe dialog: opens an outside page embedded inside a pop-up, so people can use it without leaving their ticket. This is how you drop a booking portal right onto the ticket.

    Setting one up

    Section titled “Setting one up”
    Registration → Ticket Actions

    Each action has a button, how it behaves, and the rules for who sees it and when.

    An action has:

    • Button label and icon: the button attendees see on their ticket.
    • Mode: text, link, or iframe, as above.
    • Dialog title and description: the heading and message shown in the pop-up (for text and iframe actions). The description supports Markdown.
    • Link: the web address to open or embed (for link and iframe actions).
    • Tracking parameter: an optional way to pass the ticket’s own reference to that address, so the outside service knows which attendee it is dealing with, for example to pre-fill their booking.
    • Display order: where the button sits among any others.

    Who sees it, and when

    Section titled “Who sees it, and when”

    You control exactly which tickets show an action and at what point:

    • Booking types: show the action only on tickets of the types you choose, so, for example, only full-weekend tickets see the accommodation button.
    • Visible: turn the action on or off.
    • Available from and to: show the button only within a time window. This is how you do a timed release, such as opening hotel booking to everyone at the same moment.
    • Require confirmed and require paid: only show the action once the ticket’s order is confirmed, or fully paid, so people cannot act before they are settled up.