Tags
A tagA label you put on a ticket to mark and group it, without changing what the ticket is or costs. Tickets can be tagged automatically by their booking type, an add-on, or a voucher, or by hand. Tags are then used to filter tickets, drive rules, and choose which badge prints. is a label on a ticket. Tags do not change what a ticket is or costs; they are a flexible way to mark tickets so you can find, group, and act on them later. You define the tags your event uses, then tickets pick them up automatically or you add them by hand.
Registration → Tags
Create the tags your event needs, each with a name.
How a ticket gets tagged
Section titled “How a ticket gets tagged”A ticket can be tagged in four ways:
- From its booking type: a booking type can auto-assign tags, so every ticket of that type is tagged. This is the most common way, for example tagging every “Staff” ticket.
- From an add-on: booking an add-on can tag the ticket, for example tagging anyone who books the gala dinner.
- From a voucher: using a voucher can tag the ticket, for example tagging everyone who redeemed a sponsor code.
- By hand: you can add or remove tags on an individual ticket at any time. See Editing a ticket.
What tags are for
Section titled “What tags are for”Tags come into their own once tickets carry them:
- Finding tickets: filter your ticket list by tag to pull up a group, for example everyone tagged “VIP.”
- Telling people apart: tags are a quick way to mark out groups you need to recognise later, such as volunteers, parent helpers, or group leaders.
- Rules: queue assignment and badge number rules can match on tags, so tagged tickets are routed or numbered differently.
- Badges: a badge template can require a tag, so tagged tickets print a different badge design.
- Other tools: tags carry across into other parts of the product, such as rostering, where they help you pick out the right people to work with.