Registration

Registration is where you decide what attendees can buy and how they sign up, then manage everything once they have. It covers the ticket types you sell, the extras and questions that go with them, and the tools for handling tickets after people register.

In the admin, you will find all of this under Registration in the left-hand menu. (This part of the product is sometimes also called Ticketing; both names mean the same thing.)

The attendee journey

It helps to picture what an attendee does, because that is what you are setting up:

1. They choose a booking typeThe category of ticket a person chooses first when registering. Each booking type has its own price, sale dates, availability, and eligibility. Examples: Early Bird, Standard, and Premium for a party; Bunkroom, Cabin, and Villa for a camp. (the kind of ticket).
2. They add any add-onsAn optional extra a person can add to a ticket, during registration or later, subject to availability. You organise add-ons into groups you define, each with its own rules for how many can be chosen and which apply. Add-ons can be free or paid, with limited or unlimited stock. (The detailed group rules live in the Ticketing docs.) and answer the questions you ask.
3. They pay, and get a ticketA single booking for one person to attend an event. One person can hold several tickets, for example a parent booking for their children. Most things attach to a ticket rather than to a person: add-ons, questions, and check-in. Every ticket belongs to exactly one booking type..
4. On the day, they check in.

When someone registers on another person’s behalf, for example booking a group and entering each person’s email, those people accept their own ticket shortly afterwards to confirm their details. See Accepting tickets.

What’s here

Setting up

• Setting up registration is where you build what people register for: booking types, add-ons, questions, and tags.
• Saved bookings cover pre-fill and waitlist, for taking interest before tickets are on sale or after they sell out.

Managing

• Managing tickets covers finding and working with individual tickets: edits, transfers, acceptance, cancellations, and add-on bookings.
• Rooms cover group and room-style bookings and allocating people to them.

Getting ready for the event

• Queues and badge numbers prepare tickets for check-in.
• Ticket actions are buttons you can show attendees on their own ticket.
• Attendee blocklist holds bookings from certain people for review.
• Templates design the badges you print, and Check-in sets up the on-site desks.

Reference

• Settings cover the Registration options in Site Config.