Temporary sessions

A temporary sessionA short-lived sign-in that lets a volunteer or staff member run a station without a full admin account. An administrator approves each request, choosing which events the person can work and for how long, and the session then expires on its own. lets an on-site device or helper sign in for a limited time without a full account, using a code that you approve. This is the admin side of the on-site sign-in your operatorsA staff member or volunteer running a station on the day. Operators usually sign in with a temporary session rather than a full admin account, and only see the tools their station needs. use. For their side of it, see Sign in and choose your event.

How approval works

When someone starts on-site sign-in on a device, the device shows an eight-character code. You look that request up here and approve it, which grants access for a set time with the events and roles you choose.

Users & access → Temporary sessions

Tabs for Enter code, Pending, Active, and History.

• Enter code: type the eight-character code shown on the device to open its request.
• Pending: requests waiting for approval.
• Active: sessions you have approved that are currently in use.
• History: sessions that have ended or expired.

Approving a request

Open a pending request and set:

• Events: which events the session can work in. At least one is required.
• Roles: which rolesAn area of access you grant to a person, such as running registration or editing your website. Roles are built in: each one opens a set part of the product. You grant roles to people, and remove them to take access away, but you do not configure what a role can do. A role is either global (applying across your whole site) or event-specific (granted for one event). the session has, which is what the device is allowed to do. At least one is required.
• Duration: how long the session lasts, from one hour up to 24 hours for a device, or 12 hours otherwise. The default is 8 hours.
• Label: an optional name to recognise the session by.

Approve, and the device gains access with exactly the events and roles you chose.

Rejecting and revoking

• Reject a pending request to tell the device that access was denied.
• Revoke an active session to end it immediately. The device is signed out on its next action.